HÁZIKÓ ORDERING CONDITIONS AND INFORMATION

Ordering Conditions

What is the latest I can order from Házikó?

In case of drop-off catering (food and drinks delivered without service and staff), sending your request, modification or cancelling your order is possible until 11 am, 2 workdays prior to delivery. All you have to do is complete the order form on the website and send it to us. In case of a larger order (150.000 Ft or more), we need 3 working days to fulfill your request. In July and August we deliver from Monday to Saturday!

In case of a full catering service, ask for our offer as early as possible. The latest we can accept your offer is 8 workdays prior to the event. Our offer should be finalized 5 workdays prior to the event at the latest. Each offer is  handled individually, which means they are valid only for the given date and number of persons, and is without obligation until the offer is accepted from both sides.

How can I cancel my order?

If you wish to cancel your order before the time limit or before the catering offer has been accepted, you can do it any time per e-mail. However, if the deadline is passed, Házikó maintain the right to bill 50% of the accepted order as a non-performance penalty. Similarly, if the value of the order is reduced after the finalization of the order, we maintain the right to bill the difference of value.

How can I pay and how will I receive my bill?

Usually we use electronic invoices and send them via e-mail. In case of drop-off catering, the invoice contains the list of items, while in case of full catering service, we write „Food, drinks and service.”

In case you need a printed invoice, please let us know. Payment is possible by cash upon delivery or via transfer.

What can I choose from?

Our sandwiches and salads are always prepared with seasonal ingredients, which means our offer is always changing. For our seasonal selection, visit drop-off catering.

 

What about special needs?

We can provide vegetarian, vegan and lactose free sandwiches, salads, soups, and desserts. As our kitchen uses plain white flour and whole-wheat flour, in case you need gluten free meals, we order them from elsewhere. For further information, feel free to contact us.

How much is the fee of delivery?

In case of offers under 40.000 HUF, a 4.000 HUF delivery fee is added. In case of orders over 40.000 HUF, no delivery fee is added.

Where can I find information about the ingredients?

Feel free to ask us before you order. Once you get your offer, all ingredients will be displayed. As one of our priorities is to be100 per cent transparent, we write all information on the product labels, including the farmers’ names, locations and the list of the ingredients.

If you need labels in English, please write it into the online order form in case of deliveries. In case of catering, please indicate your language preference when asking for the offer.

What sort of packaging do you use?

Our products are delivered in environmentally friendly – recycled and biodegradable – packaging, meaning paper boxes or PLA containers. PLA containers look like plastic, but due to their biodegradability, the material softens upon heating. Therefore it is advised that you put the food into another dish before heating.

What sort of serving do you work with during catering?

During a catering service, we use environmentally friendly – recycled and biodegradable – materials: paper boxes, high-standard plates, servig dishes, napkins, biodegradable PLA cups and cutlery. If you prefer porcelain or glass instead of biodegradable service, please inform us about your needs.

Házikó’s catering service also includes information leaflets, displays and boards about our farmers and ingredients, thus participants of the event are properly informed about our concept. In case you don’t need them at your event, please let us know.

 

Thank you for choosing Házikó. We hope you will be satisfied with our products and services.

Do you have further questions?

Contact Júlia Domján

domjan.julia@haziko.farm

+36 30 238 5212